Upside Stories
Referral Assistance

How do I know if my patient is eligible for Medicare Rebates?

Patients require either:
- A Mental Health Treatment Plan (GP); OR
- A Referral letter (psychiatrist or paediatrician)

Patients must:
- Be likely to benefit from structured psychological support; AND
- Have a diagnosed mental disorder, such as:
- Adjustment Disorder
- Depression
- Bipolar Disorder
- Anxiety (incl. OCD, PTSD, Generalised Anxiety Disorder, Panic Disorder, phobias)

What are the review and session limits?
A review is required after 6 sessions. A new referral is required to access up to 10 rebated sessions each calendar year.

What referral details do I need?

Please address referrals to: 
Dr Bruce Walmsley, Clinical Psychologist
Medicare Provider Number: 5193366B

Please include:
- Patient’s full name
- Date of birth
- Address
- Diagnosis and presenting symptoms
- Current medications
- Number of sessions approved (up to 6 initially)
- Referrer’s provider number and practice contact details

Where do I send my referral?

Please send us an email or fax:
- email:hello@upsidestories.com.au
- fax: +61 3 9125 8297

Any important things to note?

Upside Stories is not a bulk-billing practice.

We’re unable to accept referrals through NDIS, TAC, WorkCover, or DVA.

We do not provide independent assessments for:

- NDIS or DSP applications; or

- legal purposes.